Safety Protocol During COVID-19 - Kids Can Swim Kanata
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COVID-Safe and Secure

Safety is one of the core values of Kids Can Swim.  Our appointed COVID-19 Safety Officer has put countless hours into developing our operations protocol in consultation with specialists to ensure the Kids Can Swim experience continues to be safe, high-quality and fun while reducing the chance for viral transmission. Our protocol is updated frequently to reflected changes and recommendations set forth by the province of Ontario and the Ottawa Public Health Unit.

IMPORTANT: COVID-19 Mandatory Vaccination Requirement for Guests 18 and Over 

Please note that the government of Ontario published regulations that require us to introduce a mandatory vaccine certification policy. To that end, effective at 12:01AM on September 22, 2021, all KCS guests, aged 18 and over (except for guests with recognized exemptions as detailed in our mandatory vaccine policy), will be required to provide both a proof of vaccination status (either in paper or electronic) and also present an approved government-issued photo-ID in order to enter a KCS Centre.

Our COVID-19 Response Measures

We take the provincial government health regulations and restrictions seriously. The safety and comfort of our guests is always our top priority. As such, below is an outline of the measures being taken to increase the safety of our guests.

Increased regular cleaning with a COVID-19 specific disinfection protocol

Staggered lesson start times to reduce the amount of people
in an area at any given time

Physical distancing protocols for guests and team members EXCEPT in the pool when necessary for instructional purposes

All KCS Team members will be wearing appropriate personal protective equipment

COVID-19 Health Questionnaire for all guests and team members upon arrival

One parent/guardian per swimmer, no exceptions

Reduced waiting areas and limited pool-side seating

For those who would like more information, our entire Covid-19 protocol and parent playbook are available below.

COVID-19 Operations Protocol
Parent Playbook for COVID-19

How to Register

Registration for our classes begins by creating an account on our parent portal at this link. Once you’ve created an account and added your swimmers, you can search for classes, see available classes and register for them or add yourself to a waitlist for a class. Click on this link to watch our step-by-step videos for registration!

COVID-19 Mandatory Vaccine Policy for Team Members

To protect all our guests and team members it is mandatory for all team members of KCS to be fully vaccinated against COVID-19, unless they are exempt for a valid medical or legal reason, by October 31st, 2021. In addition, KCS is making full vaccination a condition of employment for any individual hired by the company.

The decision to require all KCS team members to be fully vaccinated and report their vaccination status is another one of our initiatives aimed at ensuring the safety and well-being of everyone attending our facilities. Under the mandatory vaccination policy, testing will not be offered as an alternative.

As always, KCS’ top priority will always be the health and safety of its guests, team members and community.

Personal Protective Equipment Policy

Team Members

All team members must wear face shields when in the Kids Can Swim centre (both in-water and in the facility). This includes, but is not limited, to Aquatic Educators, Front Desk Coordinators, and On-Deck Supervisors.

Swimmers and Guardians

Guests (both swimmers and guardians) must wear a face mask when in the centre except for when they are in the water. Guests will be asked to take their mask off in the water because:

  • The Aquatic Educator will be wearing a face shield. In accordance with physical distancing measures other guests will be at a distance of 2 meters or more away from each other.
  • The CDC has stated that “There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, or water playgrounds.”

Guests must bring their own masks to wear upon entering our centre. Kids Can Swim has the right to refuse access to guests who do not bring a mask to their lesson.

It is not recommended for children under the age of 2 to wear a mask, according to the Centre for Disease Control.

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