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COVID-Safe and Secure

Safety is one of the core values of Kids Can Swim.  Our appointed COVID-19 Safety Officer has put countless hours into developing our operations protocol in consultation with specialists to ensure the Kids Can Swim experience continues to be safe, high-quality and fun while reducing the chance for viral transmission.

Pools Are Open!

On June 08, Premier Doug Ford and the Ontario Government announced that pools could open once again and Kids Can Swim re-opened on July 4th. Now that Ottawa has entered Phase 3 of its reopening plan, we are following the Government of Ontario’s new published regulations.

These regulations state that any business that is open and provides in-person teaching or instruction must enable students to maintain a physical distance of at least two metre from any other person who is not in the same household as them except where necessary for teaching and instruction that cannot be effectively provided if physical distancing is maintained.

Since swimming lessons are a key life skill and by nature instructional, we can follow these new regulations. As always, the safety of your kids is paramount. To ensure that this new lesson format is safe for your kids and for our team members we have:

  • Adapted our lesson plans to reduce the amount of physical contact between your kids and our AEs;
  • Decided to continue only offering private and semi-private lessons;
  • Properly configure our big pool to facilitate physical distancing and installed plastic barriers between lanes in the small pool.

We will also continue with all of our existing COVID-safety measures.

Our COVID-19 Response Measures

We take these new regulations and restrictions seriously. The safety and comfort of our guests is always our top priority. As such, below is an outline of the measures being taken to increase the safety of our guests.

Increased regular cleaning with a COVID-19 specific disinfection protocol

Staggered lesson start times to reduce the amount of people
in an area at any given time

Physical distancing protocols for guests and team members EXCEPT in the pool for instructional purposes

Private and semi-private (2 kids from the same household) lessons only

All KCS Team members will be wearing face shields

COVID-19 Questionnaire for all guests and team members upon arrival

One adult per swimmer, no exceptions

Reduced waiting areas and limited pool-side seating

For those who would like more information, our entire Covid-19 protocol and parent playbook are available below.

COVID-19 Operations Protocol
Parent Playbook for COVID-19

How to Register

Let us take care of the hassle of registration! Simply fill in our registration form and one of our team members will complete the registration process for you! You’ll receive an email within 24hrs with the best time and date options available.

What to Expect at the Pool

To all our existing KCS Families and to our new KCS Families, our number one priority is keeping you safe. Watch this video to see some of the key changes we’ve made to keep our lessons COVID-Safe and Secure.

Personal Protective Equipment Policy

Team Members

All team members must wear face shields when in the Kids Can Swim centre (both in-water and in the facility). This includes, but is not limited, to Aquatic Educators, Front Desk Coordinators, and On-Deck Supervisors.

Swimmers and Guardians

Guests (both swimmers and guardians) must wear a face mask when in the centre except for when they are in the water. Guests will be asked to take their mask off in the water because:

  • The Aquatic Educator will be wearing a face shield. In accordance with physical distancing measures other guests will be at a distance of 2 meters or more away from each other.
  • The CDC has stated that “There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, or water playgrounds.”

Guests must bring their own masks to wear upon entering our centre. Kids Can Swim has the right to refuse access to guests who do not bring a mask to their lesson.

It is not recommended for children under the age of 2 to wear a mask, according to the Centre for Disease Control.

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